This website uses cookies to provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website, and remembering when you log in.
Website Privacy Statement
Information you supply using the electronic form(s) available on our website will only be used for the purpose(s) stated on the form. Information you provide in emails to us will only be used for the purpose (which we reasonably believe) that you give it to us for. Information and feedback you provide us with may be used for statistical research and to help improve the services we provide but will not be used in any way (beyond its original purpose) which enables you to be identified.
We collect information from website visitors relating to:
- feedback or queries submitted to us
- email alert services
- site usage tracking
1. Feedback
If you provide feedback or make a query about the website or our services through a contact form, feedback form or email address we will only use this information to answer your query or to develop and improve the site and our services . From time to time, we may seek feedback from visitors and service users, which we will use to answer questions, resolve problems or improve the quality of our service.
2. Email alerts services
If you sign up to receive email updates about our services or products, we will use the information you give us to provide the service(s) you have requested only. If you inform us that you wish to cancel your details will be removed form our alert mailing list.
3. Site usage
Like virtually all web sites, we store anonymised data on visits in server log files which contain IP addresses of machines used to access this site and the pages requested.
4. Third Party tools
hCaptcha
We use the hCaptcha security service (hereinafter "hCaptcha") on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation ("IMI"). hCaptcha is used to check whether user actions on our online service (such as submitting a login or contact form) meet our security requirements. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website or mobile app visitor enters a part of the website or app with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website or app, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the "invisible mode" may take place completely in the background. Website or app visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(b) of the GDPR: the processing of personal data is necessary for the performance of a contract to which the website visitor is party (for example, the website terms) or in order to take steps at the request of the website visitor prior to entering into a contract. Our online service (including our website, mobile apps, and any other apps or other forms of access offered by us) needs to ensure that it is interacting with a human, not a bot, and that activities performed by the user are not related to fraud or abuse. In addition, processing may also be based on Art. 6(1)(f) of the GDPR: our online service has a legitimate interest in protecting the service from abusive automated crawling, spam, and other forms of abuse that can harm our service or other users of our service. IMI acts as a "data processor" acting on behalf of its customers as defined under the GDPR, and a "service provider" for the purposes of the California Consumer Privacy Act (CCPA). For more information about hCaptcha’s privacy policy and terms of use, please visit the following links: https://www.hcaptcha.com/privacy and https://www.hcaptcha.com/terms
External Links
Eastbourne Healthcare Solutions provide links from this website to other sites to provide you with additional information but cannot guarantee that such links will always work, and make no representations as to the quality or accuracy of the sites. We do not endorse any external sites and are not responsible for their content.
Cookies
We use cookies on our website. These are small files saved on your phone, tablet or computer when you visit a website. They store information about how you use the website, such as the pages you visit, your login status and the items in your order cart.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission before we can use them on your device.
Currently we only use essential or stricly necessary cookies including those provided by the content management system we use, WordPress. These improve things by remembering settings, so you don’t have to keep re-entering them whenever you visit a new page, log in or leave a comment.
We also set a cookie to record users who have opted to accept cookies from the site. This prevents showing the cookie warning bar on each visit.
Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish. To learn more about cookies and how to manage them, visit AboutCookies.org.